Frequently Asked Questions

General

  • Leadr is a digital solution to capture prospect information at trade shows and events. Our solution is #1 rated on the Apple App Store.

  • Our solution is a simple app store download on smartphone devices. We encourage all businesses to create an account and if stuck, use our dedicated live chat service on your dashboard.

  • We are proud to service Leadr as a free-to-use solution. Connect unlimited devices to your account.

  • Leadr has been in operation since 2015 with over 2,000,000 records captured using our data capture solution. We are proud to be one of the longest-serving data capture solution providers on the market.

  • There are no limit to the amount of devices that can be used per Leadr account.

  • We offer the ability to add your logo, wallpaper and colours to create a bespoke looking data capture solution for your events.

  • We only operate on iPhone and iPad devices due to data security on Apple devices.

Account

  • Simply create your account by downloading our Leadr application on your iPhone or iPad device. Click here to visit the app store.

    Alternatively, search Leadr Data Capture on the Apple App Store.

  • All Leadr accounts include live chat support to assist your data capture journey. You can access live chat on the dashboard.

  • If you wish to delete your account, please contact support@datacapture.app to arrange the deletion of your account.

  • Please use the reset password functionality at https://dashboard.datacapture.app/login and follow the steps.

Data Security

  • We are incredibly proud to announce that Leadr has been awarded ISO 27001 accreditation, the international standard for information security. Having undertaken a detailed and rigorous audit of procedures and frameworks in place with one of the leading houses - BSI, the accreditation has verified that we have established policies, processes and the right controls in place that can identify, manage and reduce risks to information security.

  • Leadr hosts all data in the United Kingdom with a cloud-based secure server.

  • We are continually introducing features to help you manage your privacy and security. If you require additional information, please contact us at support@datacapture.app